“Continuous improvement and learning are essential to success.” ~ Dan Cockerell

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    Listen to Understand
    If you’re a regular, you may have noticed how many guests discuss active listening. After all, for leadership to succeed, it must integrate the voices of its target audience. However, as General Rober …
    It’s Okay to Not Be Okay
    Life is hard. We all know this. But for many, it can be tough to admit, or even believe, it. As Stacy Pederson, motivational keystone speaker and member of the Elevate Speaker Series, shares in this e …
    Three Stages of Feedback
    In today’s work climate, feedback can seem like an ambiguous term. When do you give it? How often? How do you handle those resistant to it? The answers aren’t always black and white. However, as Jody …
    The Empathetic Leader
    As marketplace influencers, we tend to value select attributes over others. Rather than embrace diversity, we assume assertiveness and poise are chief indicators of successful leadership. However, as …
    A Big, Beautiful Tomorrow
    One of the most iconic influencers in modern history is Walt Disney. The man was a legend who saw the future in a completely different way than anyone else. Yet, as a guest, Chad Emerson, President, a …
    Read to Lead with Jeff Brown
    If you know me, you know I love reading. Not only does it empower the mind but strengthens decision-making and awareness among other things. However, as guest Jeff Brown explains in this episode, read …
    Advice on Starting Your Own Business
    If you’ve ever been apprehensive about starting your business, you’re not alone. Not only does the endeavor require proxy and prowess but also a well-developed pathway to profit. But the real question …
    Give ‘Em the Pickle
    One of my favorite customer service books is from legendary author and speaker Bob Farrell. In his book, ‘Give ‘Em the Pickle’, he discusses how to improve client satisfaction and retention through th …
    A Look Between the Data
    For most of us, we’re all about the numbers and bottom line; perhaps a few analytics but little beyond face value. However, as Data Scientist and Engineer, Ben Burke, explains, to dream big, you must …
    Getting Diverse Input on Your Ideas
    Often when we discuss diversity, we promote inclusion and fairness from a recruiting perspective. However, as Jody and I discuss in this episode, diversity not only applies to human resources but also …